Frequently Asked Questions
All you need to know, in one place.
You will receive an email with order confirmation once order is placed.
In case you still have not received it you can reach out to our support team (info@houseofsurkh.com).
We usually don't accept address change once order is placed, but if informed within 24 hours by email. We will try and accommodate your request.
At the moment we don't ship internationally. We provide free domestic shipping within India.
We will ship your order within 2 - 3 business of receiving the order. It takes about 5 - 7 days for the order to be delivered to you, depending upon the location for delivery.
We will be sharing the shipping confirmation along with the tracking link with you shortly after the package is dispatched from our facility, to your registered email ID.
You can use “WELCOME 10” code if you are our first time buyer.
For latest upcoming offers you can subscribe to our newsletters & follow us on our social media accounts.
Gift card details will be shared to your registered mail ID.
You can use at the time of your next purchase by pasting the card voucher code on the gift card at the time of checkout.
