Privacy Policy

At the House of Shrusha, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit or shop on our website.

Information We Collect

When you interact with our website, we may collect certain information to help us process your orders and improve your experience.

This may include:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through payment gateways)

• Information you provide when subscribing to newsletters or filling out forms
  
  

This information is collected when you create an account, place an order, subscribe to updates, or contact us through the website.

How We Use Your Information

The information we collect may be used to:

• Process and deliver your orders

• Provide order updates and customer support

• Improve our website and shopping experience

• Send updates about new collections, offers, or promotions

• Understand website traffic and user behaviour
  
  

Your personal information will never be sold, traded, or transferred to another company except when required to deliver your order or provide essential services.

Payment Security

If you choose a direct payment gateway to complete your purchase, your payment details are processed securely.

Payment information is encrypted and handled according to Payment Card Industry Data Security Standard (PCI-DSS) requirements. Your transaction data is stored only for as long as necessary to complete your purchase and is then securely deleted.

All payment gateways used on our website comply with global security standards set by Visa, MasterCard, American Express, and other payment networks.

How We Protect Your Information

We follow strict security practices to protect your personal information from misuse, unauthorized access, disclosure, or loss.

Our website uses Secure Socket Layer (SSL) encryption and follows PCI-DSS security standards to ensure safe handling of sensitive data.

While we take strong precautions, please note that no method of data transmission over the internet is completely secure.

Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

• Remember your preferences for future visits

• Understand website traffic and user behaviour

• Improve website functionality and shopping experience
  
  

You may choose to disable cookies through your browser settings, though this may affect certain website features.

Third-Party Services

We may work with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or analysing website performance.

These partners are required to keep your information confidential and use it only for the services they provide to us.

We may also share non-identifiable website usage data for marketing and analytics purposes.

Google Analytics

Our website uses Google Analytics to help us understand how visitors interact with our site. This helps us identify popular pages, improve user experience, and optimize our website.

Third-Party Links

Our website may occasionally include links to external websites. These websites operate independently and have their own privacy policies, for which House of Shrusha is not responsible.

Age of Consent

By using this website, you confirm that you are at least the age of majority in your region, or that you have given consent for any minor dependents to use this site under your supervision.

Policy Updates

The House of Shrusha may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage customers to review it periodically to stay informed.

In the event of a business merger or acquisition, customer information may be transferred to the new entity to continue providing services.

Your Consent

By using our website, you agree to the terms outlined in this Privacy Policy.

This policy applies only to information collected through our website and does not apply to information collected offline.