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Shipping policy

Shipping & Delivery

At the House of Shrusha, every order is carefully prepared before it reaches you. Delivery timelines may vary slightly depending on customisation, location, and order volume, but we always aim to ship your order as quickly as possible.

Shipping Charges

Domestic Shipping (India)

  • We offer free shipping across India* on all orders.

International Shipping

  • For orders outside India, international shipping charges will apply depending on the delivery location.

  • Custom duties, taxes, and import charges (if applicable) must be paid by the customer according to the regulations of the destination country.

*In certain cases, handling or convenience charges may apply.

Delivery Address

  • Orders are shipped to the address provided at checkout. We request customers to carefully review and confirm the shipping details before placing the order to avoid delivery issues.

  • For a smooth delivery experience, we recommend using residential or office addresses.

  • Please note that we do not encourage deliveries to P.O. boxes or locations where the recipient cannot be clearly identified, due to the value of the products.



Delivery Timelines

Delivery timelines depend on the order type and location.

India

  • Standard delivery: 3–4 working days

  • In certain cases, such as customisation or festive periods, delivery may take 7–10 days

International

  • Estimated delivery timeline: 15–18 days

Once your order is shipped, tracking details will be shared within 48 hours.


Shipping Partners

To ensure faster and reliable delivery across different regions, House of Shrusha works with multiple courier and logistics partners.

Once your order is dispatched, you will receive an email or message with the courier partner details and tracking information so you can easily track your shipment.

Delivery Conditions

While we make every effort to deliver within the estimated timeline, delivery dates cannot be guaranteed in certain situations beyond our control. These may include:

  • Transportation or logistics disruptions

  • Customs clearance delays

  • Courier service interruptions

  • Payment authorization or banking delays

In such cases, we will keep you informed and ensure your order reaches you at the earliest possible time.

 

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